Show All Answers

1. How do I apply for assistance?

There are many options available: Internet: https://benefitscal.com/ (all assistance programs) In-person: 20075 Cedar Rd North, Sonora (all assistance programs) Mail: Call 209-533-5725 or 209-533-7312 to request an application (medical assistance) Fax: 209-533-5714 to request an application (medical assistance)

2. How long does it take for my application to be approved?

45 calendar days for cash assistance and medical assistance. 30 calendar days for food assistance

3. Who is my worker?

Call Interactive Voice Response (IVR) 1-877-652-0738. You will need your case number and PIN to access this information.

4. I don’t have any food, and I’ve run out of CalFresh (Food Stamps). Where can I go for help?

Interfaith Social Services @ 532-0905
ATCCA Food Programs listed in the “Got Food?” brochure
• 984-3960 (Jamestown)
• 533-1397 (Sonora), which includes Emergency Food Assistance, Community Food Closets, 60+ Senior Program, Food for Kids, Holiday Food Baskets, and Produce Distribution days.

5. What is the phone number of the Senior Center?

209-533-2622

6. I lost my EBT card. How can I get a replacement?

Call 1-800-328-9677

7. What is the phone number to Social Security Administration?

1-888-397-4125

8. Who do I talk to about welfare fraud?

Special Investigations Unit at 533-7382

9. Who do I talk to about a neighbor who mistreats their kids?

Child Welfare Services 533-5717

10. I’d like to report Elder Abuse. Who do I talk to?

Adult Protective Services 768-7753

11. Why are my CalFresh/cash assistance benefits not on my EBT card?

Possible Scenarios:
If you turned in a late report, benefits will not be available for 10 working days.
CalFresh benefits are distributed on the day of the month that corresponds to the last digit of your case number.
Your application is not approved.

12. If I am late with my SAR7, how long do I have to wait for my benefits to be reactivated?

10 working days